LiquidBox is a no-commitment subscription service that lets you receive a monthly box of e-liquids tailored to your usage and taste preferences. You can enter your flavor preferences and manage your subscriptions (cancel, pause, or resume) entirely on your own through your customer account. You can also rate the e-liquids you receive to help improve the selections for future boxes (subject to availability).

Select your box (e-liquids or DIY flavor concentrates) based on your usage (various sizes). Specify your flavor and nicotine preferences, and we'll take care of the rest: preparation, packaging, and delivery straight to your door. Your box is automatically renewed each month (subject to payment confirmation).

Our services are available only to vapers who are of legal age (18 and older) in France and abroad, in accordance with applicable laws. You must be at least 18 years old to create an account and place an order.

Yes! You can specify your flavor preferences when you create your account, and then change them at any time from your customer account. The system automatically selects e-liquids that match your preferences for each box.

A “comments” section also lets you refine your preferences: request specific e-liquids you’ve already received and enjoyed (subject to availability) or provide additional details about your tastes.

E-liquids are generally available in 10 ml, 50 ml, or 100 ml sizes, depending on the formula you choose. Details about the available sizes are provided when you select your vape kit.

Absolutely. We select premium e-liquids with authentic flavors and ingredients that comply with French and European standards.

With a subscription, you’ll automatically receive your box every month. You can manage it through your customer account—including preferences, pausing, canceling, resuming, and changing the size—all on your own and at no extra cost.

Yes. You can order your first box and pause or cancel your subscription right after your payment is processed so that it doesn't automatically renew the following month.

We accept major French and international credit cards. All payments are secure.

Yes. You can change your preferences, pause your subscription, or cancel it with a single click from your customer account, before the billing date for the current month.

Orders are processed and shipped quickly (within 24 hours, excluding Sundays). Delivery generally takes between 2 and 5 business days in mainland France, depending on the shipping method selected.

Yes. As soon as your order ships, you'll receive an email with your tracking number. It's also available in your customer account.

Shipping is free on orders of €29.99 or more (including tax): this means that all boxes qualify for free shipping.

Contact our customer service team through your account, by email, via WhatsApp (the WhatsApp button on the website), or at 06 51 32 67 39 (7 days a week, 9 a.m. to 10 p.m.). We'll find a quick solution and include a replacement with your next month's box.

Click “Create an Account” at the top of the website, enter your information and flavor preferences. Your account lets you easily manage your subscriptions and orders.

Yes. You can update your flavor and nicotine preferences at any time through your customer account.

Log in to “MY ACCOUNT,” then go to “SUBSCRIPTIONS” and cancel your subscription with a single click. It will then change to “PENDING” status, and you will no longer be charged. You can reactivate it at any time by clicking “RESUME.”

Log in to “MY ACCOUNT,” then go to “SUBSCRIPTIONS,” and click “RESUME” to restart your subscription with a single click.

Yes. We regularly offer special promotions (such as an extra 50 ml of e-liquid). We also offer small gifts or freebies from our suppliers to our subscribers, subject to availability.

Every box you receive lets you earn loyalty points that can be redeemed for discounts in the store (one-time purchase). Sign up for the newsletter and follow us on social media so you don't miss a thing.

Log in to “MY ACCOUNT,” then go to “REFERRAL PROGRAM”: there you’ll find a personalized link to share.

Once your referral has confirmed their first order, both your account and your referral's account will be credited with 10 € :

• The referrer earns €10
• The referred friend earns €10 (redeemable on their second order)

Discounts can be used in the store for a single purchase.

Yes. Referral discounts (€10 per referred friend) can be combined without limit and used in the store for a single purchase.