Where do you deliver?
We deliver to France, Belgium, Switzerland and other European countries.
What are the advantages of vape over conventional cigarettes?
The question is well worth asking:
- The vaporizer produces no smoke; the liquid is heated to a low temperature and produces vapor.
- You'll eliminate all odours from your clothes, your breath and... your ashtray
- It will give you the taste and smell of a non-smoker.
- It is free of tar, ammonia, carbon monoxide...and most of the 4,000 elements that make up tobacco smoke.
- There are many flavors, with and without nicotine. There are many themes to choose from, and you're sure to find your favourite flavour.
Which e-liquid brands are included in the Box?
LiquidBox offers a discovery box, enabling you to discover premium e-liquids from around the world. The e-liquids in the box are all American and Filipino e-liquids from the store, and many others (Loaded, Illuminati Vapor, Viper Labs, Flavor Drops, Milkshake Man, AQUA ...).
We currently have over fifty partner brands, with more to come.
How do I subscribe to the Box?
Simply click on the Box button in the menu at the top of the page. You'll then be asked to fill in a short questionnaire, so that we can find out your preferences in terms of taste, VG and nicotine concentration.
The questionnaire will enable us to send you a personalized box.
Once you have completed the questionnaire, you will be taken directly to the order page.
The liquids in your LiquidBox will then be carefully selected, and your box will be dispatched within 24 hours of you ordering it.
How do I change my address?
You can change your delivery address in "My account / my subscription", then "Change address". Please note that once your account status is "In progress", it is no longer possible to modify your delivery address.
If you're moving house or leaving for a long time, we advise you to plan ahead. And don't be afraid to be very specific about your delivery address: floor, keypad... these are just some of the elements that will help your parcel arrive safely!
For subscriptions, be sure to click on the "use for my current subscriptions" button so that the change of address is taken into account.
Do I have to re-subscribe every month?
The monthly subscription is automatically renewed, so you don't need to do a thing. To cancel your subscription (which you can do at any time, free of charge), simply go to your account and press the cancel button.
When will my account be debited?
Payment is handled by our banking partner or by Paypal, depending on your choice. Direct debit is usually immediate.
For our box, the first payment is made on the day the box is picked up.
Thereafter, you are debited on the anniversary date of the following months.
For example, if you take out a box on March 9, you will be debited at the time of your order, then on June 9 for the month of June, then around July 9 for the month of July, around August 9 for the month of August, and so on.
How can I unsubscribe?
If you have subscribed to the box, you can suspend your subscription at any time by going to your account area, subscriptions section, with a simple click on the cancel button.
No further payments will be made from the moment you click on the button, and cancellation will be immediate, with no waiting period.
Why don't you offer Paypal anymore?
Paypal has declared war on many vape sites. Our account with them was suspended without warning on 25/12/2020, and we are no longer able to accept payments via this channel (we've been offering it since the beginning).
Old Paypal subscriptions will no longer be billed, and no amount will be debited (so no more boxes either).
For subscribers who were on Paypal and wish to continue the adventure, the solution is to :
- Cancel your subscription
- Click on the "re-subscribe" button
- Register your credit card (payment will be made when you renew).