Faq

We deliver in metropolitan France, Belgium, Switzerland, and other European countries.

The question deserves ample to be asked:

• The vapoteuse does not produce any smoke, the liquid is heated at low temperature and produces steam.
• You will remove all the odors of your clothes, your breath, and ... from the ashtray
• It will allow you to regain the taste and smell of a non-smoker
• It is free of tar, ammonia, carbone...et monoxide without most of the 4000 elements that make up tobacco smoke
• The flavors are multiple, with and without nicotine. The themes are numerous and you will certainly find your favorite aroma

LiquidBox offers a discovery box, allowing you to discover premium e-liquids from all over the world. The e-liquids component are all American e-liquids, Filipinos from the shop, and many others (loaded, Illuminati Vapor, Viper Labs, Flavor Drops, Milkshake MAN, AQUA ...).

We are currently counting more than fifty partner brands, and others will be added to the list.

All you need to do is click the Box button in the top of the page menu. You will then have to fill out a short questionnaire, so that we know your preferences in terms of taste, concentration of VG and nicotine.
The questionnaire will allow us to send you a personalized box.

Once the questionnaire is completed, you will be able to access the order page directly.
The liquids in your LiquidBox will then be carefully selected, and your box will be shipped within 24 hours after you order it.

You can change your delivery address in your "My account/My Subscription" section, then "Change Address". Attention, once your account displays the status "in progress", it is no longer possible to change your delivery address.

We therefore advise you to anticipate the procedure in case of moving or extended departure. On the other hand, feel free to be very precise in your delivery address: Floor, digicode ... are all elements that will promote the good delivery of your parcel!

For subscriptions, please click on the button "use for my current subscriptions" so that the change of address is taken into account

The monthly subscription is automatically renewed, so you don't have to do anything. To cancel the subscription (something you can do at any time without any fees), simply go to your account and press the Cancel button.

Payment is managed by our banking partner and by Paypal, depending on your choice. The levy is usually immediate.

For our box, the first payment is made on the day the box is taken.

Then you are charged on the anniversary of the following months.

For example, if you take a box on March 9th, you will be charged at the time of your order, then June 9th for the month of July; Then around 9 July for the month of July, around 9 August for the month of August, and so on.

If you have subscribed to the box, you can suspend your subscription at any time by going to your account space, subscriptions section, with a simple click on the Cancel button.

No more payment will be made from the time you clicked, the termination will occur immediately without any waiting time.

Paypal has declared war on many vape sites. Our account with them has been suspended without warning on 25/12/2020, we are no longer able to accept payment through this channel (we proposed since our inception).

The old Paypal subscriptions will no longer be billed and no amount will be debited (so no more boxes either).

For the subscribers who were on Paypal and who wish to continue the adventure the solution is to :

• Cancel your subscription
• Click on the "re-subscribe" button
• Register your credit card (payment will take place at the time of your renewal).